Shipping Policy

At Tyche Zoo, we are committed to providing a smooth and reliable shipping experience for all customers.

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Time
Estimated delivery time is 5–10 business days depending on your location. Please note that shipping times may vary due to demand, weather, or carrier delays.

Shipping Fee
We offer standard shipping at a flat rate. Free shipping may be available on selected orders or promotions.

Tracking Information
Once your order has shipped, you will receive a tracking number via email to monitor your delivery status.

Delays
While we strive to deliver your order on time, delays may occur due to external factors beyond our control. We appreciate your patience and understanding.

Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered. Please contact the shipping carrier for assistance.

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Shipping Policy